Delete Trustmate Account
Request permanent deletion of your Trustmate freelancer account and associated personal data.
Data Deletion & Retention Policy
- Data Deleted: Your profile information (name, email, phone number), profile photo, service details, work preferences, availability, saved addresses, documents uploaded for verification, app preferences, and notification records will be permanently removed.
- Data Retained: Certain information, such as completed service records, invoices, payment/earning records, transaction history, and other financial or legal records, may be retained for the period required by applicable tax, GST, accounting, fraud-prevention, or other legal requirements.
- Active Services: Any ongoing or pending service requests, bookings, disputes, or unsettled payments must be completed or resolved before account deletion can be finalized.
- Processing Window: Once submitted, your account deletion request will be processed within 48 to 72 business hours.
- After Deletion: Your Trustmate freelancer account will be permanently deactivated, and you will no longer be able to access your account, bookings, service history, or freelancer profile. Account deletion cannot be undone.